Have tried to run the firefox on the safe mode and so therefore I would like to suggest you to run the firefox on the safe mode and after that make sure your getting the issue or not. To run the firefox on safe mode: first make click on the start icon and after that make click on the run. Now on the run type: firefox -safe-mode and after that make click on the ok button. Now you will get the firefox on the safe mode and after that make sure your getting the issue or not. I hope this will help you to solve the issue, if above solution not working and then I would suggest you to other solution as well.
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